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Privacy Policy

Last Updated: [Date]

Temp House UK (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.temphouse.co.uk] or engage our services.

We are a company registered in the United Kingdom. Our registered office is 248A Church Ln, London NW9 8SL, United Kingdom

By using our Site and services, you consent to the data practices described in this policy.

1.1 Information We Collect

  • Personal Data: We may collect personally identifiable information such as your name, email address, phone number, company name, and billing address when you contact us, request a quote, or enter into a contract with us.
  • Payment Data: We collect necessary payment information through our secure third-party payment processors (ALL UK BANKS ) PayPal and Wise We do not store your full credit card details on our servers.
  • Project Data: This includes any information, logos, text, images, or credentials you provide to us for the purpose of fulfilling a project (e.g., website content, CMS/ERP logins*, marketing materials).
  • Technical Data: We automatically collect information such as your IP address, browser type, operating system, access times, and pages viewed on our Site through cookies and similar technologies.

*Important Note on Credentials: We treat all client credentials with the utmost confidentiality and only use them for the explicit purpose of project development and support as authorised by you.

1.2 How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services.
  • Create and manage your client account.
  • Process transactions and send you related information.
  • Communicate with you about projects, updates, and customer support.
  • Send promotional emails (only with your consent, which you can opt-out of at any time).
  • Improve our website and services.
  • Comply with legal obligations under UK law.

1.3 Legal Basis for Processing (UK GDPR)

We process your personal data on the following legal bases:

  • Performance of a Contract: To fulfil our obligations to you under a service agreement.
  • Legitimate Interests: For marketing, business development, and service improvement.
  • Consent: Where you have explicitly agreed for us to process your data for a specific purpose, like marketing newsletters.

1.4 International Data Transfers

As we provide services worldwide, your data may be transferred to and processed in countries outside the UK and European Economic Area (EEA). We will ensure all transfers comply with UK GDPR, using approved safeguards like Standard Contractual Clauses (SCCs), to protect your data.

1.5 Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Trusted third parties who assist us in operating our website and providing our services (e.g., cloud hosting providers, email marketing platforms, payment processors). These parties are obligated to keep your information confidential.
  • Legal Obligations: If required to do so by law or in response to valid requests by public authorities.

We do not sell or rent your personal data to third parties.

1.6 Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this policy, to comply with our legal obligations resolve disputes, and enforce our agreements.

1.7 Your Data Protection Rights

Under UK GDPR, you have rights including:

  • Access: The right to request copies of your personal data.
  • Rectification: The right to request correction of inaccurate information.
  • Erasure: The right to request deletion of your personal data.
  • Restrict Processing: The right to request the temporary suspension of processing your data.
  • Data Portability: The right to request the transfer of your data to another organisation.
  • Object to Processing: The right to object to our processing of your personal data.

1.8 Cookies

Our Site uses “cookies” to enhance User experience. You can set your browser to refuse all or some browser cookies, but this may impair the functionality of the Site.

1.9 Contact Us

For any questions about this Privacy Policy, please contact us at:
Email: contact@temphouse.co.uk
Post: 248A Church Ln, London NW9 8SL, United Kingdom